Terms and conditions

Terms and Conditions of the Online Store

Welcome to our online store! To ensure comfortable and secure shopping, please familiarize yourself with our Terms and Conditions:

Order Placement:

Orders are accepted through the website or by phone.

Order confirmation is sent via phone, messenger, or email.

Payment:

Payment is made using the provided details.

Delivery:

Orders are delivered by the carrier "Nova Poshta."

Delivery times depend on the carrier. Within Ukraine, delivery takes up to 3 days.

Returns and Exchanges:

For items purchased from stock, returns or exchanges are accepted within 14 days of purchase.

The customer is responsible for the return shipping cost.

Items must be kept in new condition with tags and labels, free from stains and damage.

Customized items made to individual orders, including specific colors, sizes, embroidered logos, or individually ordered embroideries, are not eligible for return.

Guarantee:

All our products come with a guarantee of an accurate and comfortable fit according to your body shape.

Provide accurate measurements or use our size chart in the "Sizes" section.

Confidentiality:

We protect your personal data.

We use your data only for order processing and delivery.